Now that there is no option in the User Facilities to cancel my services, do I contact Sales? Support? Provisioning? Billing?
Who do I contact to obtain the account number for porting a VoIP DID out to another VSP?
Thanks!
Cancellation
Re: Cancellation
PM me your service number / customer ID and I will look in to this with high priority.
Re: Cancellation
I just want to know who to contact - no need for anything else at this stage. Please post the answer here for all to share.
Re: Cancellation
Please note that in order to cancel a ADSL / fiber service you can contact the Exetel Technical Support team.
Re: Cancellation
Thankyou - and to obtain the VoIP DID "account number" for porting out to another VSP?
Re: Cancellation
trev wrote:Thankyou - and to obtain the VoIP DID "account number" for porting out to another VSP?
The number on your bill is all your need.
Re: Cancellation
Thanks James.