I was trying to change my service from a monthly to 12 month contract on the ExeSim Plus plan, but each time I chose to make the change, I'm presented with the month to month plan change details instead. The ExeSim Plus 12 month is $49.99/month with 15GB incl. data - which is why I want to change over to the 12 month contract; the value of services provided is worth the extra $10/mth but the month to month is 10GB at $59.99 month to month, the extra $20/month is a bridge too far for me to cross.
I would really like to change to the 12 month contract at $49.99/mth with 15GB incl. data; is there a reason I can't?
Any assistance in this would be greatly appreciated
Mobile phone plans, SIM card activation and porting issue
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