Unplanned Network Outage - Burdell - QLD - In progress

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HimaJ
Exetel Staff
Posts: 210
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney

Unplanned Network Outage - Burdell - QLD - In progress

Post by HimaJ » Sat Sep 16, 2017 9:01 pm

Location Affected: Burdell - QLD

Event Start : 15-09-2017

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause : Still being investigated

Estimated Resolution : No Estimated Time of Resolution

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologies for any inconvenience this may have caused.

HimaJ
Exetel Staff
Posts: 210
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney

Re: Unplanned Network Outage - Burdell - QLD - In progress

Post by HimaJ » Sun Sep 17, 2017 10:59 pm

Update

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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