Event Notification,
Location Affected: Multiple Suburbs, SA and NT
Event Start : 18-11-2017
Products Impacted: Fibre
Additional Information: Most customers in the above mentioned area may experience slow speed issues.
Root cause : Still Investigating
Exetel apologies for any inconvenience this may have caused.
Possible Fibre Network Outage - SA and NT - In progress
Re: Possible Fibre Network Outage - SA and NT - In progress
Some services are back to normal speed and our supplier is in the process of investigating the matter.
Root cause : Still Investigating
Exetel apologies for any inconvenience this may have caused.
Root cause : Still Investigating
Exetel apologies for any inconvenience this may have caused.
Re: Possible Fibre Network Outage - SA and NT - In progress
Most of the services are back to normal speed and our supplier is in the process of investigating the matter.
Root cause : Still Investigating
Exetel apologies for any inconvenience this may have caused.
Root cause : Still Investigating
Exetel apologies for any inconvenience this may have caused.
Re: Possible Fibre Network Outage - SA and NT - In progress
Most of the services are back to normal speed and our supplier is in the process of investigating the matter.
Root cause : Still Investigating
Exetel apologies for any inconvenience this may have caused.
Root cause : Still Investigating
Exetel apologies for any inconvenience this may have caused.
Re: Possible Fibre Network Outage - SA and NT - Restored
Update
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.