It's been more than 30 days since I had the internet activated here yet the VOiP Phone Service is still assigned to the previous Exetel account and not my current one which has the internet assigned to it. Am I expected to forever have 2 Exetel accounts?
Account 1:
Username = phone number.
Password = password, obviously.
VOiP Service
Account 2:
Username = Email Address.
Password = password, obviously.
Internet Service
Before we moved house I had a single Log-In and (if I remember correctly) could use either my Phone Number or Email address to access it, now they each log me in to different accounts.
I have 2 Exetel accounts still
I have 2 Exetel accounts still
Windows 10 Pro x64 | Intel i7 920 @ 3.6GHz | ASUS P6T Motherboard | 24GB DDR3 1520MHz RAM | MSI Gamer 1080Ti 8GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem
Re: I have 2 Exetel accounts still
Franpa wrote:It's been more than 30 days since I had the internet activated here yet the VOiP Phone Service is still assigned to the previous Exetel account and not my current one which has the internet assigned to it. Am I expected to forever have 2 Exetel accounts?
Account 1:
Username = phone number.
Password = password, obviously.
VOiP Service
Account 2:
Username = Email Address.
Password = password, obviously.
Internet Service
Before we moved house I had a single Log-In and (if I remember correctly) could use either my Phone Number or Email address to access it, now they each log me in to different accounts.
Hi Franpa,
I have merged the 2 accounts together now.
Therefore please use the login for the new internet service going forward.
Kind regrads
Re: I have 2 Exetel accounts still
Thank you.
Windows 10 Pro x64 | Intel i7 920 @ 3.6GHz | ASUS P6T Motherboard | 24GB DDR3 1520MHz RAM | MSI Gamer 1080Ti 8GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem