IP address being changed?

Connection issues, drop outs or speed related faults for ADSL and ADSL2+ services
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tin
Posts: 178
Joined: Mon Jul 28, 2008 5:22 pm
Location: Northwest NSW
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IP address being changed?

Post by tin » Sat Jan 13, 2018 6:30 pm

I've just been told our public IP is changing on the 15th. Can this be delayed?
We run public facing services - including email. Our DNS TTL is 14 days. I've been given 2 to change this... See the problem?

I'd also like to know what time of day to expect it. Since, you know, I have to change DNS settings.

Edit: TTL is actually 15 minutes - refresh, expire, etc are somewhat higher (days) though. Still anticipating issues.
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AroshJ
Exetel Staff
Posts: 378
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: IP address being changed?

Post by AroshJ » Sat Jan 13, 2018 10:37 pm

tin wrote:I've just been told our public IP is changing on the 15th. Can this be delayed?
We run public facing services - including email. Our DNS TTL is 14 days. I've been given 2 to change this... See the problem?

I'd also like to know what time of day to expect it. Since, you know, I have to change DNS settings.

Edit: TTL is actually 15 minutes - refresh, expire, etc are somewhat higher (days) though. Still anticipating issues.
Please PM your customer ID / service number in order to check this further.

AroshJ
Exetel Staff
Posts: 378
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: IP address being changed?

Post by AroshJ » Sun Jan 14, 2018 1:34 pm

tin wrote:I've just been told our public IP is changing on the 15th. Can this be delayed?
We run public facing services - including email. Our DNS TTL is 14 days. I've been given 2 to change this... See the problem?

I'd also like to know what time of day to expect it. Since, you know, I have to change DNS settings.

Edit: TTL is actually 15 minutes - refresh, expire, etc are somewhat higher (days) though. Still anticipating issues.
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