Emails missing

Email setup and troubleshooting
Post Reply
ChrisB
Posts: 13
Joined: Thu Nov 25, 2004 9:52 am
Location: sydney

Emails missing

Post by ChrisB » Fri Feb 23, 2018 7:46 pm

Hi
One of my email addresses has not had any emails received since 1324pm today. I logged into webmail and the box is not full (@ around 63%) my other 3 exemail addresses appear ok. What could be the issue.
Chris
Go With The Flow

User avatar
KavindaS
Forum Admin
Posts: 2254
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Emails missing

Post by KavindaS » Fri Feb 23, 2018 7:53 pm

ChrisB wrote:Hi
One of my email addresses has not had any emails received since 1324pm today. I logged into webmail and the box is not full (@ around 63%) my other 3 exemail addresses appear ok. What could be the issue.
Chris
HI Chris,

Can you PM me the exact email address and I will check with the system admins accordingly?

ChrisB
Posts: 13
Joined: Thu Nov 25, 2004 9:52 am
Location: sydney

Re: Emails missing

Post by ChrisB » Fri Feb 23, 2018 8:28 pm

Pm sent
Go With The Flow

ChrisB
Posts: 13
Joined: Thu Nov 25, 2004 9:52 am
Location: sydney

Re: Emails missing

Post by ChrisB » Fri Feb 23, 2018 8:34 pm

The pm seems to be sitting in the outbox. Don’t know if you received it?? You may get the pm twice.

Chris
Go With The Flow

AroshJ
Exetel Staff
Posts: 378
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Emails missing

Post by AroshJ » Tue Feb 27, 2018 10:23 pm

ChrisB wrote:The pm seems to be sitting in the outbox. Don’t know if you received it?? You may get the pm twice.

Chris
We have received this information and a test email has been sent to your email address. Please check your inbox for a test email with the subject line "02XXXXXXX5 | Incoming email issue | Ref : 12753963" and confirm whether you have received it.

Post Reply