Unplanned Fibre Network Outage - Multiple Suburbs, NSW

[KavindaS]

Event Notification

Location Affected: Nowra and surrounding suburbs

Start time of event: 2018-10-22 16:30:00 AEST

Products Impacted: Fibre

Additional Information: Most customers in the above mentioned area may experience no connectivity issues.

ETR : The wholesale supplier is unable to provide an Estimated time of resolution at this stage

Root cause : Still under investigation

Exetel apologizes for any inconvenience this may have caused

[nilushid]

Update:

Outage is still ongoing.

The supplier is unable to provide us the Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.

[SankhaB]

Update:

Outage is still ongoing and under investigation.

The supplier is unable to provide us the Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.

[SankhaB]

Update

Our supplier advises that the outage has been Restored.

Kindly power cycle your modem/router and test the service.

Exetel apologizes for any inconvenience caused in this regard.