Location Affected: Paddington - NSW
Event Start : 02-11-2018
Products Impacted: Fibre
Additional Information: Most customers in the above mentioned area may experience connectivity issues.
Root cause : Still investigating
Estimated Resolution : No Estimated Time of Resolution
Once the outage has been restored kindly power cycle your modem/ router and test the service.
Exetel apologies for any inconvenience this may have caused.
Unplanned Fibre Network Outage - Paddington - NSW
Unplanned Fibre Network Outage - Paddington - NSW
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
=================
Exetel Support Portal
=================
=================
Exetel Support Portal
=================
Re: Unplanned Fibre Network Outage - Paddington - NSW
Update:
Outage is still ongoing.
Estimated time of resolution: Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Estimated time of resolution: Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage - Paddington - NSW
Update
Outage is still ongoing.
Estimated time of resolution : Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Estimated time of resolution : Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage - Paddington - NSW
Update
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.