Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

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nilushid
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Posts: 674
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Post by nilushid » Wed Jan 16, 2019 3:04 pm

Event Notification

Locations Affected : Cranbourne and Surrounding Suburbs - VIC

Event Start Time : 16/01/2019 14:06:07 AEDT

Estimated end Time:
25/01/2019 20:00:00 AEDT

Products Impacted :
Wireless Fibre

Additional Information :
Affected services may experience intermittent service until the maintenance complete.

Root cause : The supplier is performing maintenance work on Wireless network

Exetel apologizes for any inconvenience this may have caused

Dushyanthan
Exetel Staff
Posts: 121
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Post by Dushyanthan » Fri Jan 18, 2019 10:52 pm

Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.

Dushyanthan
Exetel Staff
Posts: 121
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Post by Dushyanthan » Sat Jan 19, 2019 10:33 pm

Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.

nilushid
Exetel Staff
Posts: 674
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Post by nilushid » Mon Jan 21, 2019 9:38 pm

Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.

nilushid
Exetel Staff
Posts: 674
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Post by nilushid » Tue Jan 22, 2019 10:44 pm

Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.

IsuruB
Exetel Staff
Posts: 282
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Post by IsuruB » Fri Jan 25, 2019 8:49 am

Update:

The outage is still ongoing.

Estimated Time of Resolution : 25/01/2019 20:00:00 AEDT

Exetel apologizes for any inconvenience this may have caused.

IsuruB
Exetel Staff
Posts: 282
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Post by IsuruB » Mon Jan 28, 2019 9:07 am

Update

Our Wholesale Supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service if issues persist.

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