Unplanned ADSL Network Outage - Greenwell Point, NSW
Unplanned ADSL Network Outage - Greenwell Point, NSW
Event Notification
Location Affected : Greenwell Point, NSW
Start time of event : 31/01/2019, 10:00 AEDT
Products Impacted : ADSL
Additional Information : Most customers in the above mentioned area may experience connectivity issues
Estimated Time of Restoration : The supplier is unable to provide an Estimated Time of Restoration at this stage
Root cause : Supplier hardware failure
Exetel apologizes for any inconvenience this may have caused
Location Affected : Greenwell Point, NSW
Start time of event : 31/01/2019, 10:00 AEDT
Products Impacted : ADSL
Additional Information : Most customers in the above mentioned area may experience connectivity issues
Estimated Time of Restoration : The supplier is unable to provide an Estimated Time of Restoration at this stage
Root cause : Supplier hardware failure
Exetel apologizes for any inconvenience this may have caused
Re: Unplanned ADSL Network Outage - Greenwell Point, NSW
Update
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Re: Unplanned ADSL Network Outage - Greenwell Point, NSW
Update
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
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- Exetel Staff
- Posts: 162
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: Unplanned ADSL Network Outage - Greenwell Point, NSW
Update
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Re: Unplanned ADSL Network Outage - Greenwell Point, NSW
Update
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Re: Unplanned ADSL Network Outage - Greenwell Point, NSW
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Re: Unplanned ADSL Network Outage - Greenwell Point, NSW
Update:
The outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel apologizes for any inconvenience this may have caused.
The outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned ADSL Network Outage - Greenwell Point, NSW
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
However we can see that some services are came online during this investigation period.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
However we can see that some services are came online during this investigation period.
Exetel do apologize for any inconvenience this may have caused.
Re: Unplanned ADSL Network Outage - Greenwell Point, NSW
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Re: Unplanned ADSL Network Outage - Greenwell Point, NSW
Update
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Re: Unplanned ADSL Network Outage - Greenwell Point, NSW
Update
The outage has been successfully Restored.
Exetel apologizes for any inconvenience caused.
Kindly power cycle your modem/ router and test the service if issues still persist.
The outage has been successfully Restored.
Exetel apologizes for any inconvenience caused.
Kindly power cycle your modem/ router and test the service if issues still persist.