Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Locations Affected: All Sites, VIC
Event Start Time: 20/02/2018 10:50 AEDT
Products Impacted : Fibre
Additional Information: Most customers in the above mentioned area may experience connection issues
Root cause : The outage with the upstream network affecting disruptions to Data services on our supplier network.
Estimated Resolution : No Estimated Time of Resolution has been provided at this stage
Exetel apologizes for any inconvenience this may have caused
Event Start Time: 20/02/2018 10:50 AEDT
Products Impacted : Fibre
Additional Information: Most customers in the above mentioned area may experience connection issues
Root cause : The outage with the upstream network affecting disruptions to Data services on our supplier network.
Estimated Resolution : No Estimated Time of Resolution has been provided at this stage
Exetel apologizes for any inconvenience this may have caused
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- Exetel Staff
- Posts: 201
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Root cause : The outage with the upstream network affecting disruptions to Data services on our supplier network.
Exetel apologizes for the inconvenience caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Root cause : The outage with the upstream network affecting disruptions to Data services on our supplier network.
Exetel apologizes for the inconvenience caused.
Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Root cause : The outage is with the supplier's upstream network, and is affecting disruptions to Data services on our supplier network.
Exetel apologizes for the inconvenience caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Root cause : The outage is with the supplier's upstream network, and is affecting disruptions to Data services on our supplier network.
Exetel apologizes for the inconvenience caused.
Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Root cause: The outage is with the supplier's upstream network, and is affecting disruptions to Data services on our supplier network.
Exetel do apologize for the inconvenience caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Root cause: The outage is with the supplier's upstream network, and is affecting disruptions to Data services on our supplier network.
Exetel do apologize for the inconvenience caused.
Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Root cause: The outage is with the supplier's upstream network, and is affecting disruptions to Data services on our supplier network.
Exetel apologizes for the inconvenience caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Root cause: The outage is with the supplier's upstream network, and is affecting disruptions to Data services on our supplier network.
Exetel apologizes for the inconvenience caused.
-
- Exetel Staff
- Posts: 201
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Root cause: The outage is with the supplier's upstream network, and is affecting disruptions to Data services on our supplier network.
Exetel apologizes for the inconvenience caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Root cause: The outage is with the supplier's upstream network, and is affecting disruptions to Data services on our supplier network.
Exetel apologizes for the inconvenience caused.
Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel apologizes for the inconvenience caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel apologizes for the inconvenience caused.
-
- Exetel Staff
- Posts: 201
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel apologizes for the inconvenience caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel apologizes for the inconvenience caused.
Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Update:
The outage has been successfully restored by the Wholesale supplier.
Please powercycle your modem/router and test if issues persist.
Exetel apologizes for the inconvenience caused.
The outage has been successfully restored by the Wholesale supplier.
Please powercycle your modem/router and test if issues persist.
Exetel apologizes for the inconvenience caused.