Unplanned ADSL & PSTN Network Outage - Haddon and Surrounding Suburbs , VIC

[nilushid]

Event Notification

Locations Affected : Haddon and Surrounding Suburbs , VIC

Products Impacted : ADSL & PSTN

Event Start Time : 30/03/2019

Estimated Resolution : 01/04/2019 COB

Root Cause : The root cause is still under investigation by the Wholesale Supplier's Network Engineers

Additional Information : Most customers in the above mentioned area may experience no connectivity issues

Exetel apologizes for any inconvenience this may have caused

[nilushid]

Update:

The Wholesale supplier advises that the outage is still ongoing.

Estimated time of resolution is 01/04/2019 COB

Exetel apologizes for the inconvenience caused.

[IsuruB]

Update:

The Wholesale supplier advises that the has been successfully restored.

Please reboot your modem/router and check if issues persist.

Exetel apologizes for the inconvenience caused.