Unplanned Fibre Network Outage - Warragul, VIC

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judep
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Unplanned Fibre Network Outage - Warragul, VIC

Post by judep » Thu Apr 25, 2019 9:36 am

Event Notification

Locations Affected: Warragul, VIC

Products Impacted : Fibre

Event Start Time: 24/04/2019 12:00 PM AEDT

Estimated Resolution : No Estimated Time of Resolution has been provided at this stage

Root cause : Power outage in the Warragul area due to a car hitting a power pole.

Additional Information: Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

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KavindaS
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Re: Unplanned Fibre Network Outage - Warragul, VIC

Post by KavindaS » Thu Apr 25, 2019 11:17 pm

Update
---------

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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