Hi, I ran out of data on my ADSL ( old plan) and had my speed shaped, so I changed plan to unlimited. It sounds like I should be given the new plan immediately and start a new month of data. However I'm still shaped.
Is this just taking a while?
Regards,
Leith
Changing Plans Query
Re: Changing Plans Query
HI
As per our records the plan change has come in to effect and the speed shaping removed.
Kind Regards
Nicole
As per our records the plan change has come in to effect and the speed shaping removed.
Kind Regards
Nicole
Re: Changing Plans Query
Thanks a lot for the reply. Rebooted the modem and now back to normal.