Unplanned PSTN Outage - Maroubra, NSW
Unplanned PSTN Outage - Maroubra, NSW
Event Notification
Locations Affected : Maroubra, NSW
Products Impacted : PSTN
Event Start Time : 04/05/2019
Estimated Resolution : Not yet provided by the wholesale supplier
Root Cause : The root cause is still under investigation by the Wholesale Supplier's Network Engineers
Additional Information : Most customers in the above mentioned area may experience service issues on their phone service
Exetel apologizes for any inconvenience this may have caused
Locations Affected : Maroubra, NSW
Products Impacted : PSTN
Event Start Time : 04/05/2019
Estimated Resolution : Not yet provided by the wholesale supplier
Root Cause : The root cause is still under investigation by the Wholesale Supplier's Network Engineers
Additional Information : Most customers in the above mentioned area may experience service issues on their phone service
Exetel apologizes for any inconvenience this may have caused
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
Outage is still ongoing.
Estimated time of resolution: Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Estimated time of resolution: Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
Outage is still ongoing.
Estimated time of resolution: 13/05/2019 COB
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Estimated time of resolution: 13/05/2019 COB
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
Outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 in AEST.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 in AEST.
Exetel do apologize for any inconvenience this may have caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
Outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 in AEST.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 in AEST.
Exetel do apologize for any inconvenience this may have caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
The Wholesale Supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for any inconvenience this may have caused.
The Wholesale Supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
The Wholesale Supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for any inconvenience this may have caused.
The Wholesale Supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
The Wholesale Supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
The root cause has now been identified as a cable cut.
Exetel apologizes for any inconvenience this may have caused.
The Wholesale Supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
The root cause has now been identified as a cable cut.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
The Wholesale Supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
The root cause has been identified to be a cable cut.
Exetel apologizes for any inconvenience this may have caused.
The Wholesale Supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
The root cause has been identified to be a cable cut.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
The Wholesale supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for the inconvenience caused.
The Wholesale supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for the inconvenience caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
The Wholesale supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for the inconvenience caused.
The Wholesale supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for the inconvenience caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
The Wholesale supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for the inconvenience caused.
The Wholesale supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for the inconvenience caused.
Re: Unplanned PSTN Outage - Maroubra, NSW
Update:
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.