Unplanned ADSL Network Outage - Leinster and Surrounding Suburbs, WA

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kavindip
Exetel Staff
Posts: 174
Joined: Wed Nov 07, 2018 6:05 pm

Unplanned ADSL Network Outage - Leinster and Surrounding Suburbs, WA

Post by kavindip » Thu Aug 01, 2019 5:14 pm

Locations Affected: Leinster and Surrounding Suburbs, WA

Products Impacted : ADSL

Provider : Telstra

Event Start Time: 01/08/2019 2:05 PM AEST

Estimated Resolution : 05/08/2019 7.00PM AEST

Root cause : Still under investigation

Additional Information: Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

HimaJ
Exetel Staff
Posts: 209
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Leinster and Surrounding Suburbs, WA

Post by HimaJ » Thu Aug 01, 2019 10:50 pm

Update

This outage is still ongoing.

Exetel apologizes for any inconvenience caused.

rehanj
Exetel Staff
Posts: 564
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Unplanned ADSL Network Outage - Leinster and Surrounding Suburbs, WA

Post by rehanj » Fri Aug 02, 2019 10:11 am

Update:

Our supplier advises that the outage has been successfully Restored.

Kindly power cycle your modem/router and test the service.

Apologies for any inconvenience caused

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