Switch Mobile phone plan

[ManUtdFans]

Hi,

Can you tell me if I need to pay any cancellation fees if I request a mobile phone pan from a 12-month plan to month to month before 27 August?
My contract renewal date is 2019-09-01.
Thanks

[taniya]

Hi,

Can you tell me if I need to pay any cancellation fees if I request a mobile phone pan from a 12-month plan to month to month before 27 August?
My contract renewal date is 2019-09-01.
Thanks

Hi,
There wont be any plan change fee applicable to change your mobile plan from a 12 months contract to a No lock in contract term.
Thanks

[ManUtdFans]

Hi Taniya,

Can you confirm there is no cancellation fees or surcharge?
Or I can PM my mobile phone# you can check for me?
Thanks

[nicoler]

Hi,

Can you tell me if I need to pay any cancellation fees if I request a mobile phone pan from a 12-month plan to month to month before 27 August?
My contract renewal date is 2019-09-01.
Thanks

HI

Kindly PM your service details in order to further advise you on this.

Kind Regards

Nicole

[ManUtdFans]

Hi Nicole,

Yes, I just sent you PM.

Thanks

[nicoler]

Hi Nicole,

Yes, I just sent you PM.

Thanks

HI

An email was sent to your nominated email address with the details.

Kind Regards

Nicole

[ManUtdFans]

Hi,

BTW, I have not accessed my web mail account for a very long time and I lost my login details.
Could you send me the web mail login details please?

Thanks

[IsuruB]

Hi,

BTW, I have not accessed my web mail account for a very long time and I lost my login details.
Could you send me the web mail login details please?

Thanks

Hi, Thanks for reaching out. Please login to MyExetel to recover the Exemail password - https://www.exetel.com.au/my-exetel
Go to Premium VAS>Email and click on Edit to change the current password for Exemail

[ManUtdFans]

Hi,

I just created a new email account.
Thanks.

[Ateres]

is it still actual?
cause I would like to switch my mobile plan

[nicoler]

is it still actual?
cause I would like to switch my mobile plan

HI

You may log in to the Exetel Member facility to submit a plan change for the mobile service. The plan change will only come in to effect from the 1st of the next month.

Kind Regards
Nicole.