Changes To Exetel Broadband Plans

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ForumAdmin
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Changes To Exetel Broadband Plans

Post by ForumAdmin » Mon Sep 17, 2007 10:05 am

Changes To Exetel Broadband Plans

Since Exetel began offering broadband services in January 2004 we have made every effort to increase the value and capabilities of the plans we offer.

From October 1st 2007 we will make the following additional facilities available:

Email Addresses The current number of email addresses will be increased from 15 to 20

Web Space The amount of free web space will be increased from 60 megabytes to 200 megabytes

Static IP Each account will continue to have one static IP address

Free SMS You can send 20 free SMS messages from your broadband service at no charge each month; after 20 the charge is 5 cents per message

Referral Bonus (ADSL1 Only) If you refer a relative, friend or colleague you will receive a credit of $30.00 per referral to your Exetel account

We will also make two changes to the way the off peak period works from 1st November 2007:

Off Peak Time (1) The download allowance between 12 midnight and 12 noon each day will be increased from 40 gbytes to 48 gbytes

Off Peak Time (2) Downloads over 72 gbytes in the 12 midnight to 12 noon period will be charged at $3.00 per gbyte

bodogbodog
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Post by bodogbodog » Mon Sep 17, 2007 11:04 am

Great move - always good to see Exetel adding more value to our plans!

gong_guy
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Re: Changes To Exetel Broadband Plans

Post by gong_guy » Mon Sep 17, 2007 11:26 am

ForumAdmin wrote: Off Peak Time (2) Downloads over 72 gbytes in the 12 midnight to 12 noon period will be charged at $3.00 per gbyte
Great news

How will this affect the pooling of people?

Could we have some concise clear rules for when pooling occurs please? The current acceptable use web page does not mirror what is actually happening

Thanks

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Anthony Michaud
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Post by Anthony Michaud » Mon Sep 17, 2007 11:38 am

I'd also like to know if speed will be restricted or limited when you are in the "black" pool, where you are paying $3/Gb.

Anthony.

ForumAdmin
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Re: Changes To Exetel Broadband Plans

Post by ForumAdmin » Mon Sep 17, 2007 11:49 am

gong_guy wrote:
ForumAdmin wrote: Off Peak Time (2) Downloads over 72 gbytes in the 12 midnight to 12 noon period will be charged at $3.00 per gbyte
Great news

1) How will this affect the pooling of people?

2) Could we have some concise clear rules for when pooling occurs please? The current acceptable use web page does not mirror what is actually happening

Thanks
1) No changes are planned.

2) I thought the 'rules' were pretty clear - what exactly do you want?

ForumAdmin
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Post by ForumAdmin » Mon Sep 17, 2007 11:50 am

Anthony Michaud wrote:I'd also like to know if speed will be restricted or limited when you are in the "black" pool, where you are paying $3/Gb.

Anthony.
No restrictions above 72 gb per month - as you say - if the user pays then that's fine.

gong_guy
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Re: Changes To Exetel Broadband Plans

Post by gong_guy » Mon Sep 17, 2007 12:06 pm

ForumAdmin wrote: 2) I thought the 'rules' were pretty clear - what exactly do you want?
Well, the acceptable use policy says you will only be pooled for the remainder of the current month if you exceed 40 GB.

You have recently gone far beyond that to pooling people the next month and if I read it correctly possibly the month after that in some cases

All I ask is for the rules to be clear and easily referenced.

Thanks

ForumAdmin
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Re: Changes To Exetel Broadband Plans

Post by ForumAdmin » Mon Sep 17, 2007 12:32 pm

gong_guy wrote:
ForumAdmin wrote: 2) I thought the 'rules' were pretty clear - what exactly do you want?
1) Well, the acceptable use policy says you will only be pooled for the remainder of the current month if you exceed 40 GB.

2) You have recently gone far beyond that to pooling people the next month and if I read it correctly possibly the month after that in some cases

All I ask is for the rules to be clear and easily referenced.

Thanks
1) Nothing has changed except the threshold will now be 48 gb

2) As far as I know that has never been done.

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drnick_
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Re: Changes To Exetel Broadband Plans

Post by drnick_ » Mon Sep 17, 2007 12:35 pm

gong_guy wrote:
2) You have recently gone far beyond that to pooling people the next month and if I read it correctly possibly the month after that in some cases

All I ask is for the rules to be clear and easily referenced.

Thanks

The way i read it, if you exceed 48gb in a month, your pooled for the rest of the month.
You exceed it AGAIN the following month, you get pooled for the entire NEXT month

So now, the limit for this is now 48gb

so, < 48gb, no pooling
48-72gb pooled
72gb+ pooled & $3/gig

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Re: Changes To Exetel Broadband Plans

Post by James » Mon Sep 17, 2007 12:43 pm

drnick_ wrote:
gong_guy wrote:
2) You have recently gone far beyond that to pooling people the next month and if I read it correctly possibly the month after that in some cases

All I ask is for the rules to be clear and easily referenced.

Thanks

The way i read it, if you exceed 48gb in a month, your pooled for the rest of the month.
You exceed it AGAIN the following month, you get pooled for the entire NEXT month

So now, the limit for this is now 48gb

so, < 48gb, no pooling
48-72gb pooled
72gb+ pooled & $3/gig
We will also make two changes to the way the off peak period works from 1st November 2007:

gong_guy
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Re: Changes To Exetel Broadband Plans

Post by gong_guy » Mon Sep 17, 2007 12:44 pm

..
Last edited by gong_guy on Mon Sep 17, 2007 1:16 pm, edited 1 time in total.

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kingy
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Post by kingy » Mon Sep 17, 2007 12:52 pm

Great work Exetel!!!
I'm happy with all the decisions made :)

Thx and keep up the good work!
If we have made referrals in the past month or so, will we be able to be credited for these?

CLoSeR
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Post by CLoSeR » Mon Sep 17, 2007 1:29 pm

kingy wrote:Great work Exetel!!!
I'm happy with all the decisions made :)

Thx and keep up the good work!
If we have made referrals in the past month or so, will we be able to be credited for these?
Probably not, changes are from October 1st.
Need to log a fault ticket? Go here: https://helpdesk.exetel.com.au/

ronald
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Post by ronald » Mon Sep 17, 2007 1:34 pm

Sounds all good to me.
Just be sure to be conservative enough about adding free features that you don't find at some point in the future that it's untenable and you need to raise the fees.

Cheers,

Ronald

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MikeTurner
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Post by MikeTurner » Mon Sep 17, 2007 1:35 pm

Great work guys. keep it up.

MikeT

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