VOIP calls to mobile No Audio

[DazzleMe]

Hi all,

As of Wednesday, when I call a mobile phone it rings but has no audio when the caller answers. I have not touched any settings for over 12 months and have been making mobile calls with no problems prior to Wednesday. All local and national calls are fine.

I recall quite a while ago this was a problem at Exetel's end. Can someone fix this problem.

Thanks

[DazzleMe]

Here is a link to last time this happened back in October.

http://forum.exetel.com.au/viewtopic.php?f=58&t=34132

[DazzleMe]

Any response from Exetel on this issue?

[DazzleMe]

No help! I've given up on this.

I've gone to Pennytel.

Bye Exetel.

[jokiin]

No help! I've given up on this.

I've gone to Pennytel.

Bye Exetel.

regardless of which VSP you use it's always worth having a backup in case of any outages so I would think it is something that's still worth sorting out in the event that you need to use it again sometime, if you set the codec to G729 does it work correctly then?

[Ilia]

I have this problem now. It is still not fixed ..? It's been about a month I see. Hm.

[Ilia]

Well it seems there are some serious problems to do with calling mobiles. Sometimes when I speak into the mobile (when received a call from exetel VOIP) I hear my own voice in the receiver, and the exetel VOIP doesn't get any audio. Sometimes calling doesn't work at all - I get busy signal for some reason. Arrrgh.

[udara]

Hi DazzleMe

Would you be able to PM me the VOIP number that you are having the issue with , so that i may test the service from our end ?