Hi all,
As of Wednesday, when I call a mobile phone it rings but has no audio when the caller answers. I have not touched any settings for over 12 months and have been making mobile calls with no problems prior to Wednesday. All local and national calls are fine.
I recall quite a while ago this was a problem at Exetel's end. Can someone fix this problem.
Thanks
VOIP calls to mobile No Audio
Re: VOIP calls to mobile No Audio
Here is a link to last time this happened back in October.
http://forum.exetel.com.au/viewtopic.php?f=58&t=34132
http://forum.exetel.com.au/viewtopic.php?f=58&t=34132
Re: VOIP calls to mobile No Audio
Any response from Exetel on this issue?
Re: VOIP calls to mobile No Audio
No help! I've given up on this.
I've gone to Pennytel.
Bye Exetel.
I've gone to Pennytel.
Bye Exetel.
Re: VOIP calls to mobile No Audio
regardless of which VSP you use it's always worth having a backup in case of any outages so I would think it is something that's still worth sorting out in the event that you need to use it again sometime, if you set the codec to G729 does it work correctly then?DazzleMe wrote:No help! I've given up on this.
I've gone to Pennytel.
Bye Exetel.
Re: VOIP calls to mobile No Audio
I have this problem now. It is still not fixed ..? It's been about a month I see. Hm.
Re: VOIP calls to mobile No Audio
Well it seems there are some serious problems to do with calling mobiles. Sometimes when I speak into the mobile (when received a call from exetel VOIP) I hear my own voice in the receiver, and the exetel VOIP doesn't get any audio. Sometimes calling doesn't work at all - I get busy signal for some reason. Arrrgh.
Re: VOIP calls to mobile No Audio
Hi DazzleMe
Would you be able to PM me the VOIP number that you are having the issue with , so that i may test the service from our end ?
Would you be able to PM me the VOIP number that you are having the issue with , so that i may test the service from our end ?
To Log a fault ticket, please click Here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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