Adsl Dropouts

[Mano]

Hey guys.. keep getting drop outs lately an its bloody annoying. sometimes emails work but web browser doesnt ..

Any suggestions???

[stevecJ]

Hey guys.. keep getting drop outs lately an its bloody annoying. sometimes emails work but web browser doesnt ..

Any suggestions???

Can you please PM me your service number, so I can look in to this for you

[Mano]

Just sent pm mate thanks

[stevecJ]

Just sent pm mate thanks

Hi,

I have checked your service and couldn't see any dropouts on the connection. However I have already done a port rebuild, therefore could you please plug the modem directly to the wall socket and monitor it for the next 24 hours.

It's best if you could open a ticket if the dropouts continue. You can use the link in my signature.

[Mano]

Would it be because I re-booted my modem?

Thanks for that mate, really appreciate it, see how it goes..

Yeah I know.. but takes ages to get a reply every time I log a fault, just find it a little easier on here, much faster response

Will keep an eye on it an log one, if happens again

Thanks again mate

[stevecJ]

Would it be because I re-booted my modem?

Thanks for that mate, really appreciate it, see how it goes..

Yeah I know.. but takes ages to get a reply every time I log a fault, just find it a little easier on here, much faster response

Will keep an eye on it an log one, if happens again

Thanks again mate

No worries. let me know how it goes

When you reboot the modem we could see it as a login attempt in our server.