Problem accessing email accounts whilst abroad

Email setup and troubleshooting
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kelw
Posts: 15
Joined: Thu Apr 03, 2008 5:15 pm
Location: West End QLD

Problem accessing email accounts whilst abroad

Post by kelw » Wed Sep 05, 2012 4:25 pm

Hi, I have been using webmail for the last 10 days without a problem but, this morning I was saving a draft email reply when I was kicked off with the message "Incorrect username or password". I have tried to log back in but to no avail. What can the problem be? It seems that all of my email accounts are inaccessable.

Kind regards, Kel White
Kel White
Exetel user since 2004

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stevecJ
Forum Admin
Posts: 1040
Joined: Wed Jan 06, 2010 9:48 am

Re: Problem accessing email accounts whilst abroad

Post by stevecJ » Wed Sep 05, 2012 4:46 pm

kelw wrote:Hi, I have been using webmail for the last 10 days without a problem but, this morning I was saving a draft email reply when I was kicked off with the message "Incorrect username or password". I have tried to log back in but to no avail. What can the problem be? It seems that all of my email accounts are inaccessable.

Kind regards, Kel White
Hi Kel ,

Could you please PM me your service number/email address, so I can look in to this for you :?:
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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