New handset settings broke data?
New handset settings broke data?
I received a bunch of new handset settings today after receiving an SMS that they were being sent. After I installed them I can no longer access data services on my mobile, a galaxy ace (ie I can't access the web via a web browser or check my email accounts etc). It was working fine up until then.
Re: New handset settings broke data?
you should be able to manually set your APN as you wishPaulap70 wrote:I received a bunch of new handset settings today after receiving an SMS that they were being sent. After I installed them I can no longer access data services on my mobile, a galaxy ace (ie I can't access the web via a web browser or check my email accounts etc). It was working fine up until then.
Re: New handset settings broke data?
Hi Paulap70,
Please send us an email to residentialsupport@exetel.com.au with your mobile number. We will send you the correct APN settings.
Please send us an email to residentialsupport@exetel.com.au with your mobile number. We will send you the correct APN settings.
Re: New handset settings broke data?
I tried switching to a different APN with no success.
Ive sent an email.
I don't understand why I got these and an SMS notifying me that my voicemail PIN had been changed out of the blue when I did not request this to be done??
Ive sent an email.
I don't understand why I got these and an SMS notifying me that my voicemail PIN had been changed out of the blue when I did not request this to be done??
Re: New handset settings broke data?
Hi Paulap70,
We have already responded to your ticket on 16th Dec.
Please reply to the ticket if you have any issues
We have already responded to your ticket on 16th Dec.
Please reply to the ticket if you have any issues
