No dial tone. ADSL connection fine

[Shogun117]

Hey guys, as stated in the subject line - I've got ADSL up and running but just recently the phone line went dead. Have tried different phone ports, different filters, different handsets and isolation test to no avail.

Any insight on this would be greatly appreciated.

[Dazzled]

Your modem can get a signal. slowly, on one conductor. The phone needs the pair. Log a phone fault with your phone provider (email residentialsupport@exetel.com.au if it's a bundled service).

[Shogun117]

Will do, thanks!

[daveb]

Hi - I have the same problem - adsl but no dial tone, just noise. I called 80301000 - line checks failed with splitters and filters removed from wall and I was told a technician could be sent out to check the lines up to my block of flats. I was told if they found no fault I would be charged a $200+ 'penalty' and still have the problem.

I was not too happy with this exhorbitant gamble being presented as my only recourse. Any suggestions of how best to deal with this?

[daveb]

okay I'll start a new topic