Unplanned ADSL outage - NELSON BAY, NSW - In Progress

[Kaushalya]

Event Notification

Location Affected: NELSON BAY, NSW

Event Start Time: 22/04/2015 07:59 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause: Under investigations

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

[Nathanael S]

Update:

Outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

[dulipf]

Update:

Outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

[aroshak]

Update:

Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 29/04/15

Exetel apologizes for any inconvenience this may have caused.

[Rashmika]

Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 29/04/15

Exetel apologizes for any inconvenience this may have caused.

[dulipf]

Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 30/04/15

Exetel apologizes for any inconvenience this may have caused.

[LodumS]

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.