switch.exetel.com.au nbn50 price errors?

Queries, errors or glitches regarding Exetel's public web site
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gazzaw
Posts: 5
Joined: Fri Sep 08, 2006 5:52 pm
Location: Charlestown, NSW

switch.exetel.com.au nbn50 price errors?

Post by gazzaw » Thu May 24, 2018 1:03 pm

Went to switch from ADSL to NBN, and on the switch.exetel.com.au page the price for nbn50 100GB plan is $59.99.
Shouldn't it be $49.99 the same as the www.exetel.com.au/broadband/nbn page?
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taniya
Exetel Staff
Posts: 25
Joined: Tue Sep 05, 2017 1:20 pm
Location: Sri lanka

Re: switch.exetel.com.au nbn50 price errors?

Post by taniya » Thu May 24, 2018 5:19 pm

gazzaw wrote: ↑
Thu May 24, 2018 1:03 pm
 Went to switch from ADSL to NBN, and on the switch.exetel.com.au page the price for nbn50 100GB plan is $59.99.
Shouldn't it be $49.99 the same as the www.exetel.com.au/broadband/nbn page?
Hi,
As you are migrating from ADSL to NBN we could give you the plan that is advertised on the website, please be kind enough to PM your contact details so that we could call you back an assist you further with your inquiry.
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Franpa
Posts: 436
Joined: Thu May 15, 2008 11:44 am
Location: Australia, QLD

Re: switch.exetel.com.au nbn50 price errors?

Post by Franpa » Fri Jun 08, 2018 1:31 am

The $59.99 switch price might be for customers churning from another connection while the $49.99 price is for users that have no previous internet connection. Quick, accept Taniya's offer to provide you with the $49.99 price!
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