Event Notification,
Location Affected: Mickleham, VIC
Start time of event: 05/06/2018 07.30 AEST
Products Impacted: Fibre
Additional Information: Most customers in the above mentioned area may experience connectivity issues.
ETR (Estimated time of resolution): 05/06/2018 16.00 AEST
Root cause : Power Outage due to planned works on these streets.
Exetel apologizes for any inconvenience this may have caused.
Planned Power Outage - Mickleham, VIC
Re: Planned Power Outage - Mickleham, VIC
Update
It appears most of the services are back to online but we are still waiting for the restored confirmation from the supplier.
We will keep following up with the supplier and update the progress.
Exetel apologizes for any inconvenience this may have caused.
It appears most of the services are back to online but we are still waiting for the restored confirmation from the supplier.
We will keep following up with the supplier and update the progress.
Exetel apologizes for any inconvenience this may have caused.
Re: Planned Power Outage - Mickleham, VIC
Update
It appears most of the services are back online but we are still waiting for confirmation from the supplier.
We will keep following up with the supplier and update the progress.
Exetel apologizes for any inconvenience this may have caused.
It appears most of the services are back online but we are still waiting for confirmation from the supplier.
We will keep following up with the supplier and update the progress.
Exetel apologizes for any inconvenience this may have caused.
Re: Planned Power Outage - Mickleham, VIC
Update
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.