NBN Notification of Service Installation
-
- Posts: 69
- Joined: Thu Feb 11, 2010 1:35 pm
- Location: Reservoir
NBN Notification of Service Installation
I've been advised by NBN.Co that my property will be connected sometime between the 6th of June and the 26th of October. As I'm an existing customer, is there anything I need to do, or do Exetel get informed and automatically switch me over, or what?
Re: NBN Notification of Service Installation
Thanks for your enquiry. We have notified our sales department and they will respond shortly. You may also email them directly on residentialsales@exetel.com.au for any further clarifications.ReservedWolf wrote: ↑Sun Jun 10, 2018 11:04 amI've been advised by NBN.Co that my property will be connected sometime between the 6th of June and the 26th of October. As I'm an existing customer, is there anything I need to do, or do Exetel get informed and automatically switch me over, or what?
Re: NBN Notification of Service Installation
Hi,ReservedWolf wrote: ↑Sun Jun 10, 2018 11:04 amI've been advised by NBN.Co that my property will be connected sometime between the 6th of June and the 26th of October. As I'm an existing customer, is there anything I need to do, or do Exetel get informed and automatically switch me over, or what?
Kindly PM your service details. We will arrange a call back to assist you with a new order for the NBN service.
Kind Regards
Nicole
Re: NBN Notification of Service Installation
Hello,nicoler wrote: ↑Mon Jun 11, 2018 9:19 amHi,ReservedWolf wrote: ↑Sun Jun 10, 2018 11:04 amI've been advised by NBN.Co that my property will be connected sometime between the 6th of June and the 26th of October. As I'm an existing customer, is there anything I need to do, or do Exetel get informed and automatically switch me over, or what?
Kindly PM your service details. We will arrange a call back to assist you with a new order for the NBN service.
Kind Regards
Nicole
We have the same question, so does this mean we need to contact you when NBN is scheduled to be available or not? we have been notified of availability in June.
Thanks, Steve
Re: NBN Notification of Service Installation
Hi,
Please contact us as soon as you get the confirmation on the Fibre availability so that we could assist you further with the ADSL to NBN migration process.
Please contact us as soon as you get the confirmation on the Fibre availability so that we could assist you further with the ADSL to NBN migration process.
-
- Posts: 69
- Joined: Thu Feb 11, 2010 1:35 pm
- Location: Reservoir
Re: NBN Notification of Service Installation
Received notification that NBN now available at my address, any further assistance would be greatly appreciated
Simon
Simon
All the world's a stage; know your part or get off the stage, we need the performance space. - by me, inspired by many other misanthropes.
Re: NBN Notification of Service Installation
We will get in touch with you shortly to assist you further with a migration.
-
- Posts: 69
- Joined: Thu Feb 11, 2010 1:35 pm
- Location: Reservoir
Re: NBN Notification of Service Installation
Many thanks, looking forward to your call
All the world's a stage; know your part or get off the stage, we need the performance space. - by me, inspired by many other misanthropes.