Event Notification
Location Affected: Multiple suburbs , WA
Start time of event: 11/01/2019
Products Impacted: Fibre
Additional Information: Some customers in the above mentioned area may experience connectivity issues (Drop outs, Slow speed, Browsing ect) during peak times.
Estimated Time of Restoration: The supplier is unable to provide us with an Estimated Time of Restoration at this stage
Root cause : Still under investigation
Exetel apologizes for any inconvenience this may have caused
Unplanned Fibre Network Outage -Multiple suburbs , WA
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update
Outage is still ongoing.
We are following up with the Wholesale Supplier to identify the Root Cause of the outage.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
We are following up with the Wholesale Supplier to identify the Root Cause of the outage.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update
Outage is still ongoing.
We are awaiting on the supplier feedback on the Root Cause of the outage.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
We are awaiting on the supplier feedback on the Root Cause of the outage.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update
Outage is still ongoing.
The supplier is currently implementing a fix for the impacted services.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
The supplier is currently implementing a fix for the impacted services.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
-
Dushyanthan
- Exetel Staff
- Posts: 97
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update
Outage is still ongoing.
The supplier is currently implementing a fix for the impacted services.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
The supplier is currently implementing a fix for the impacted services.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update
Outage is still ongoing.
The supplier is currently implementing a fix for the impacted services.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
The supplier is currently implementing a fix for the impacted services.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
-
Dushyanthan
- Exetel Staff
- Posts: 97
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update
Outage is still ongoing.
The supplier is currently implementing a fix for the impacted services.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
The supplier is currently implementing a fix for the impacted services.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update
The outage is still ongoing.
The Wholesale Supplier is currently implementing a fix for the impacted services.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
The outage is still ongoing.
The Wholesale Supplier is currently implementing a fix for the impacted services.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update:
The outage is still ongoing.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
The outage is still ongoing.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update:
The outage is still ongoing.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
The outage is still ongoing.
The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update:
The supplier has done some changes to most of the services which are effected by this outage and we can see those services are stable now. They are in the middle of changing settings for other customers and the process will complete in the near future.
Exetel apologizes for any inconvenience this may have caused.
The supplier has done some changes to most of the services which are effected by this outage and we can see those services are stable now. They are in the middle of changing settings for other customers and the process will complete in the near future.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update:
Currently awaiting the confirmation from the supplier on the changes done for the other affected services.
The update will be available once it has been completed.
Exetel apologizes for any inconvenience this may have caused.
Currently awaiting the confirmation from the supplier on the changes done for the other affected services.
The update will be available once it has been completed.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update:
The supplier has done some changes to most of the services which are effected by this outage and we can see those services are stable now. They are in the middle of changing settings for other customers and the process will complete in the near future.
Exetel apologizes for any inconvenience this may have caused.
The supplier has done some changes to most of the services which are effected by this outage and we can see those services are stable now. They are in the middle of changing settings for other customers and the process will complete in the near future.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update:
The supplier has completed some changes to most of the services affected by this outage and we can see those services are stable now. The supplier is in the process of changing settings for other customers as well and will be completed in the near future.
Please await further updates.
Exetel apologizes for any inconvenience this may have caused.
The supplier has completed some changes to most of the services affected by this outage and we can see those services are stable now. The supplier is in the process of changing settings for other customers as well and will be completed in the near future.
Please await further updates.
Exetel apologizes for any inconvenience this may have caused.
-
Dushyanthan
- Exetel Staff
- Posts: 97
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: Unplanned Fibre Network Outage -Multiple suburbs , WA
Update:
The supplier has completed some changes to most of the services affected by this outage and we can see those services are stable now. The supplier is in the process of changing settings for other customers as well and will be completed in the near future.
Please await further updates.
Exetel apologizes for any inconvenience this may have caused.
The supplier has completed some changes to most of the services affected by this outage and we can see those services are stable now. The supplier is in the process of changing settings for other customers as well and will be completed in the near future.
Please await further updates.
Exetel apologizes for any inconvenience this may have caused.