Unplanned ADSL & PSTN Network Outage - Haddon and Surrounding Suburbs , VIC

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nilushid
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Unplanned ADSL & PSTN Network Outage - Haddon and Surrounding Suburbs , VIC

Post by nilushid » Sat Mar 30, 2019 2:04 pm

Event Notification

Locations Affected : Haddon and Surrounding Suburbs , VIC

Products Impacted :
ADSL & PSTN

Event Start Time :
30/03/2019

Estimated Resolution : 01/04/2019 COB

Root Cause : The root cause is still under investigation by the Wholesale Supplier's Network Engineers

Additional Information :
Most customers in the above mentioned area may experience no connectivity issues

Exetel apologizes for any inconvenience this may have caused

nilushid
Exetel Staff
Posts: 658
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned ADSL & PSTN Network Outage - Haddon and Surrounding Suburbs , VIC

Post by nilushid » Sat Mar 30, 2019 10:25 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Estimated time of resolution is 01/04/2019 COB

Exetel apologizes for the inconvenience caused.

IsuruB
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Posts: 268
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned ADSL & PSTN Network Outage - Haddon and Surrounding Suburbs , VIC

Post by IsuruB » Sun Mar 31, 2019 9:07 am

Update:

The Wholesale supplier advises that the has been successfully restored.

Please reboot your modem/router and check if issues persist.

Exetel apologizes for the inconvenience caused.

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