Event Notification
Locations Affected : Butler, Ridgewood, Alkimos, Jindalee and Quinns Rocks, WA
Products Impacted : Fibre
Event Start Time : 03/04/2019, 08:30 AEDT
Estimated Resolution : 03/04/2019, 17:00 AEDT
Root Cause - The wholesale supplier's Network Engineers are carrying out urgent maintenance work on the supplier's network
Additional Information : Most customers in the above mentioned areas may experience intermittent connectivity issues
Exetel apologizes for any inconvenience this may have caused
Unplanned Fibre Network Outage - Multiple Suburbs, WA
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- Exetel Staff
- Posts: 162
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: Unplanned Fibre Network Outage - Multiple Suburbs, WA
Update:
Most of the services are now online however we are still awaiting for the final confirmation from the wholesale provider
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
Most of the services are now online however we are still awaiting for the final confirmation from the wholesale provider
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
Re: Unplanned Fibre Network Outage - Multiple Suburbs, WA
Update:
The Wholesale Supplier has confirmed that the outage has been restored.
Kindly power cycle your modem/ router and test the service if issues persist.
Exetel apologizes for the inconvenience caused.
The Wholesale Supplier has confirmed that the outage has been restored.
Kindly power cycle your modem/ router and test the service if issues persist.
Exetel apologizes for the inconvenience caused.