Planned Network Maintenance - Fibre - Greenlea and Spires WA

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judep
Exetel Staff
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Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Planned Network Maintenance - Fibre - Greenlea and Spires WA

Post by judep » Tue Apr 23, 2019 8:58 am

Event Notification

Locations Affected: Greenlea and Spires WA

Products Impacted : Fibre

Event Start Time: 29/04/2019 00:00 AM AEST

Estimated Resolution : 29/04/2019 06:00 AM AEST

Root cause : Planned network maintenance carried out by our backhaul provider/s

Additional Information: Most customers in the above mentioned area may experience no connectivity during the above time window

Exetel apologizes for any inconvenience this may have cause

rehanj
Exetel Staff
Posts: 553
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Planned Network Maintenance - Fibre - Greenlea and Spires WA

Post by rehanj » Mon Apr 29, 2019 8:46 am

Update:

Our supplier advises that the Maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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