Event Notification
Locations Affected: Yarrabilba, Stoneleigh, Logan Reserve, Chambers Pines, Sequana, Woodlands, Waterford QLD
Products Impacted : Fibre
Event Start Time: 01/05/2019 12:00 AM AEDT
Estimated Resolution : 01/05/2019 07:00 AM AEDT
Root cause : Planned Network Maintenance
Additional Information: Most customers in the above mentioned area may experience no connectivity during the outage window
Exetel apologizes for any inconvenience this may have caused
Planned Network Maintenance - Fibre - Multiple Suburbs, QLD
Re: Planned Network Maintenance - Fibre - Multiple Suburbs, QLD
Update:
The planned maintenance estimated time of resolution has elapsed
We are still awaiting for the final confirmation from the wholesale provider
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
The planned maintenance estimated time of resolution has elapsed
We are still awaiting for the final confirmation from the wholesale provider
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
Re: Planned Network Maintenance - Fibre - Multiple Suburbs, QLD
Update:
The wholesale supplier has completed the planned maintenance successfully.
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
The wholesale supplier has completed the planned maintenance successfully.
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.