Unplanned ADSL Network Outage - Fishing Point, NSW

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kavindip
Exetel Staff
Posts: 185
Joined: Wed Nov 07, 2018 6:05 pm

Unplanned ADSL Network Outage - Fishing Point, NSW

Post by kavindip » Wed Jul 10, 2019 4:59 pm

Event Notification

Locations Affected: Fishing Point, NSW

Products Impacted : ADSL

Event Start Time: 10/07/2019 04:00 PM AEST

Estimated Resolution : 12/07/2019 07:00 PM AEST

Root cause : Still under investigation

Additional Information: Most customers in the above mentioned area may experience loss of connectivity

Exetel apologizes for any inconvenience this may have caused

kavindip
Exetel Staff
Posts: 185
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Network Outage - Fishing Point, NSW

Post by kavindip » Wed Jul 10, 2019 10:31 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Estimated time of resolution - 12/07/2019 07:00 PM AEST

Exetel apologizes for the inconvenience caused.

rehanj
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Posts: 564
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Location: Colombo

Re: Unplanned ADSL Network Outage - Fishing Point, NSW

Post by rehanj » Thu Jul 11, 2019 10:58 am

Update:

The Wholesale supplier advises that the outage is still ongoing.

Estimated Time of Resolution (ETR) - The supplier has unfortunately extended the ETR for 15/07/2019 07:00 PM AEST

Exetel apologizes for the inconvenience caused.

nilushid
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Posts: 698
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned ADSL Network Outage - Fishing Point, NSW

Post by nilushid » Thu Jul 11, 2019 10:29 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Estimated Time of Resolution (ETR) - The supplier has unfortunately extended the ETR for 15/07/2019 07:00 PM AEST

Exetel apologizes for the inconvenience caused.

judep
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Posts: 456
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Location: Sri Lanka

Re: Unplanned ADSL Network Outage - Fishing Point, NSW

Post by judep » Fri Jul 12, 2019 9:25 am

The Wholesale supplier advises that the outage is still ongoing.

Estimated Time of Resolution (ETR) - 15/07/2019 07:00 PM AEST

Exetel apologizes for the inconvenience caused.

nilushid
Exetel Staff
Posts: 698
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned ADSL Network Outage - Fishing Point, NSW

Post by nilushid » Fri Jul 12, 2019 10:59 pm

Update:

The Wholesale supplier advises that the outage is still ongoing.

Estimated Time of Resolution (ETR) - The supplier has unfortunately extended the ETR for 15/07/2019 07:00 PM AEST

Exetel apologizes for the inconvenience caused.

rasikak
Exetel Staff
Posts: 240
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Unplanned ADSL Network Outage - Fishing Point, NSW

Post by rasikak » Sat Jul 13, 2019 9:49 am

Update:

Our supplier advises that the outage has been successfully Restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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