HFC down Northshore East Killara after power restored

[Yummy]

Our street got power restored but HFC modem upstream, downstream and online lights all 3 are blinking.

Any idea if the NBN service will get restored?

[Dushyanthan]

Kindly PM us your customer ID or the service number to assist you further.

[Yummy]

Hi, I have PMed you the account number and service description id.

Thanks

[Dushyanthan]

Hi, I have PMed you the account number and service description id.

Thanks

Reported issue is escalated with our wholesale supplier. Once we receive an update we will notify you via text message to your nominated mobile number. Sorry for the inconvenience caused and much appreciated with your patience. Ref:16434950

[Yummy]

Hi,

The service is still down. Please check if they are working on it?

[KavindaS]

Hi,

The service is still down. Please check if they are working on it?

We have further checked this and our supplier has not identified possible network issues. We will send you a text message with the confirmation.