Our street got power restored but HFC modem upstream, downstream and online lights all 3 are blinking.
Any idea if the NBN service will get restored?
HFC down Northshore East Killara after power restored
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- Exetel Staff
- Posts: 201
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: HFC down Northshore East Killara after power restored
Kindly PM us your customer ID or the service number to assist you further.
Re: HFC down Northshore East Killara after power restored
Hi, I have PMed you the account number and service description id.
Thanks
Thanks
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- Exetel Staff
- Posts: 201
- Joined: Tue Jun 19, 2018 1:13 pm
- Location: Sydney
Re: HFC down Northshore East Killara after power restored
Reported issue is escalated with our wholesale supplier. Once we receive an update we will notify you via text message to your nominated mobile number. Sorry for the inconvenience caused and much appreciated with your patience. Ref:16434950
Re: HFC down Northshore East Killara after power restored
Hi,
The service is still down. Please check if they are working on it?
The service is still down. Please check if they are working on it?