Hi Team,
Customer ID 438327
I've been experiencing irregular dropouts and generally reconnects after ~10-15min.
I spoke to a technician who advised that my Arris CM820 may be the issue, and that I should contact my provider to arrange an upgrade.
https://www.nbnco.com.au/utility/upgrad ... ection-box
Is this possible?
Thank you,
Charli Xu